FAQ

Q: Which languages can I get the guided tour in?
A: All our guides are fluent in Swedish and English. We can arrange guided tours in other languages on request.

Q: How large groups do you take on the tours?
A: For larger groups we arrange bus tours.

Q: Where is the pick up place?
A: At your hotel, a ferry terminal, an airport or other location after arrangement. On agreement we might also ask you to go to one of the hotels we use as main boot places. Pick up is set to 30 minutes before the tour starts to have time margins if our customers are staying at several different hotels.

Q: When do I receive a confirmation notice of my booking?
A: As soon as we have your payment you will receive an e-mail to confirm your booking.

Q: How do i pay?
A: You can pre-pay your tour (you receive information by e-mail). If you are on either one of the Viking Tours or the Swedish Country and History you can pay during the tour at our office in Granby – Hökeriet.

Q: I want to add something to the tour, is that possible?
A: Yes, our private tours are possible to design according to your own interests. The tailor-made tour is fully customizable.

Q: Is there a minimun number of passengers for a tour to start?
A: We try accommodate all requests, but for some tours there is a minimum number of passengers. Please contact us for further information. 

Q: How is the accessibility for wheelchairs on the tours ?
A: Due to limited space on our ordinary tours there is no possibility to bring wheelchairs. Our private tours are however fully customizable and we can arrange for accessible cars.

Q: Do I need an extra travel insurance?
A: Insurance cover is provided – all our transporters has a separate insurance for each comarcial vehicle, which includes all passangers.

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